Service Desk Guide

Translations: Courses & Pages

With your UI and journey elements translated, the next step is to translate your main content including courses, pages, and events.

How do I add a translated version?

  1. Open a course, page, or event in the CMS

  2. Locate the Translations panel in the sidebar

  3. Click “Add new” next to your chosen language

This creates a linked version of your content for that language.



How do I edit translated content?

Once created:

  • Add your translated title

  • Add your translated content

  • Build the page using the editor as usual

You only need to translate the content, the structure and relationships are inherited from the original.

Important things to know

  • Do not reassign taxonomies (e.g. categories, audiences)

  • Each translation is linked to the original content

  • The correct version will display automatically based on language selection

Reassigning taxonomies can break the link between translations, always leave these unchanged.

How does it work on the front end?

When a user selects a language:

  • The system loads the translated version of the page (if available)

  • If no translation exists, the default language will be shown

Next : Translations: Going Live